Crm for interaction with partners and customers
Enterprise activity of any type that you can store contact information with other companies, firms and individuals, thus, the importance of this information is difficult to overestimate, and the speed of access to it can play a very important role, especially when dealing with customers. It is worth noting that there is an automation system that allows you to create and build up a database of customers and interact with them.
One of these programs, which solves the problem of tracking and database of customers and counterparties is software for enterprise management, created by “Double B”, for the management of the enterprise of any type. It should be noted that this software package to perform various tasks related to the activities of the company, including, contains a module, or as it is called by the developers – a visual layer bb crm. Visual layer bb crm system bb workspace can solve not only the problem of storing information on contractors and customers, and to group them in the target groups, which you can conduct certain analytical calculations that can help quickly adjust the marketing policy of the company to work with such clients. Learn more about business crm software. Based system bb workspace and visual layer bb crm easily be arranged in a single contact center company. In this case, in that the contact center can not only get access to the contact information, but also to negotiate with the client for a meeting or phone call. Layer bb crm enables PIM features, that is, to recall previously scheduled meeting or need to make a call to the counterparty or client. And the link visual layer bb crm with visual layer bb docfolow simplifies the process of preparing and creating documents, addressed to the contractors of the company, to minimize the time and effort required to input the information and approval of documents.
Such an organization working with customers and partners, will certainly have a positive impact on the image of a company that uses a system bb workspace, due to clarity and precision of its staff and management of potentially important customers and suppliers. In conclusion, I would like to emphasize that the system bb workspace is built on a modern database uses a client-server technology, which provides a safe and secure storage of information, and it provides protection against unauthorized access.